In today’s dynamic business landscape, it’s essential to provide exceptional customer experiences (CX) efficiently while alleviating the burden on agents. This requires the use of automation and related technologies to expedite and manage manual processes, ensuring they keep up with fast-changing customer expectations.
Fortunately, business...
Wireless is evolving with AI, 5G, private wireless, wireless broadband
At upcoming events like CES 2025 and MWC 25, we will see some of the new directions the wireless industry is heading. Since its beginning in the 1970s, wireless has grown and changed many times....
Artificial Intelligence (AI) is poised to revolutionize cellular networks, from right-sizing the network build to enhancing radio link performance and streamlining operations. One of the most significant impacts will be in optimizing network operations. By leveraging AI-powered solutions, operators can reduce costs, improve reliability,...
Nokia said the genAI solutions aims to streamline service provision, reduce costs and increase network efficiency
Nokia's Bell Labs Consulting and Saudi Arabian telco stc Group, announced the successful trial of a generative AI solution that will be implemented to streamline service provision, reduce time...
BIS emphasized that these measures align with the Department of Commerce’s efforts to hinder the capacity of China to access to technologies essential for its military modernization
The U.S. Department of Commerce’s Bureau of Industry and Security (BIS) has announced a series of rules aimed...
du said that the new facility will concentrate on exploring the commercial potential of 5G-Advanced technology
Emirati-based operator du has inaugurated the so-called du Innovation Center, an initiative focused on leveraging advanced technologies such as 5G and artificial intelligence (AI) to develop practical solutions for...
Multi-agent collaboration solutions are systems where multiple AI agents work together within a network to accomplish complex tasks or solve intricate problems. These agents communicate, share data, and make collaborative decisions in real time, leveraging each agent’s strengths and specializations to improve efficiency, optimize...
MTN noted that the agreement is expected to offer benefits to customers, such as increased access to technologies like IoT and AI
South African telecom operator MTN has formed a partnership with China Telecom and Huawei, focusing on 5G technology, cloud services, IoT and artificial...
Japanese IT company Fujitsu has developed a digital twin solution, using machine learning and generative AI, to simulate the social impact of local government healthcare policies. The product, called Policy Twin, identifies measures to reduce costs and improve outcomes in preventive healthcare, the company...
Telkomsel said its 5G network covered more than 1,000 points spread across 56 cities as of the end of August
Indonesian telecom operator Telkomsel has partnered with Chinese vendor ZTE Corporation to launch a new artificial intelligence (AI) and machine learning (ML) based solution to...
Docomo noted it expects to accelerate 6G R&D and contribute to 6G's global standardization and commercialization
Japanese telco NTT Docomo, working in cooperation with NTT Corporation, Nokia and Korean carrier SK Telecom announced the completion of a test using AI technology for future 6G systems.
In...
Turkcell has identified AI as one of its four strategic focus areas
Turkish operator Turkcell is actively investing in the artificial intelligence (AI) field in order to keep up with the rapid development of this technology, the operator’s CEO Ali Taha Koç, told RCR Wireless...
SK Telecom collaborated with leading global LLM companies to develop a sophisticated AI system specifically tailored for telecommunications applications
Korean telco SK Telecom announced the successful completion of its AI Customer Service Support System beta service. The system, powered by SK Telecom's proprietary telecommunications-specialized large...
Three regional partners have joined the GSMA Open Gateway initiative, while the GSMA’s latest Mobile Economy MENA report highlights significant genAI adoption across the region
18 November 2024, Doha: M360 MENA opened its doors in Doha today with Host Sponsor Ooredoo Qatar, in partnership with the Ministry...
Siemens has said its industrial ‘co-pilot’ tool, billed as the first and only generative AI (gen AI) assistant on the market that writes code for automation engineering, is to be offered as an on-premises hardware-software bundle. It has also said it will add “multimodality...
Data center industry sees strong growth continuing, driven by AI
LANSDOWNE, Virginia—The data center industry is seeing explosive growth, and some market observers have called 2024 a "turning point" for the space.
Citi Research has estimated data centers’ market size at 33 Gigawatts (GW) in...
What do data center solutions provider see happening in generative AI use cases?
LANSDOWNE, Virginia—On a sunny, 77-degree November day amid rolling green lawns not far from northern Virginia's Data Center Alley, representatives from the data center industry filled a packed ballroom at the...
AI tops the list of 2025 tech trends in IEEE survey
Artificial intelligence is expected to be the most important technology in the coming year—the second time in a row that AI has topped IEEE's annual Impact of Technology survey.
And which industry is expected to...
SK Telecom said that its Aster service is scheduled to launch a closed beta in North America later this year, with a full market launch planned for 2025
Korean carrier SK Telecom unveiled ‘Aster(A*)’, an artificial intelligence (AI)-driven personal assistant tailored for global users, at...
Huawei noted that the new solutions aim to boost the requirements of the so-called mobile artificial intelligence (AI) era
Chinese vendor Huawei launched a new set of 5G-Advanced (5G-A) solutions during the company’s Global Mobile Broadband Forum 2024 (MBBF 2024), which took place last week...
Huawei said that 5.5G networks can support the diversified connections and services that are needed to address the new requirements coming from AI agents, smart vehicles and embodied intelligence
ISTANBUL, TURKEY- The deployment of 5.5G, or 5G-Advanced (5G-A) networks by mobile operators will be the...
SK Telecom and Samsung plan to extend the AI-based technology to high-traffic areas with variable usage patterns, such as subway systems
Korean companies SK Telecom and Samsung Electronics announced a partnership to enhance 5G connectivity through AI-powered improvements. Under the terms of the deal, SK...
Siemens is to bundle its cybersecurity and generative AI applications with ServiceNow’s workflow automation platform to drive confidence and practicality in generative AI for Industry 4.0. The tie-up with ServiceNow means the US firm’s Now Platform – used to digitise, organise, and augment industrial...
Mainstreaming spatial compute, and giving AI the context it needs for hyper-personalization, is a “Qualcomm-sized problem”
MAUI—Qualcomm is the leader in on-device gen AI; the company effectively defined the concept, brought it to life from a hardware, software and ecosystem perspective, and took it to...
