Gas leaks, an odor of gas, damaged lines, and carbon monoxide symptoms are all considered emergencies. If you have an emergency, call our emergency hotline at
1-800-400-4271. Our personnel are ready to assist you 24/7. When in doubt, call us immediately.
If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not turn on or off any electrical switches, appliances, or lights, as an electrical charge could create a spark. When you are in a safe place, call the Peoples emergency hotline.
Peoples e-Account provides all of your account information at your fingertips 24/7. Pay your current bill, start or stop gas service, and much more with Peoples e-Account. It's free, secure, and easy to sign up. Click "Create Account" to get started today!
It is free to call 811 and is legally REQUIRED three business days prior to the start of any digging project for Pennsylvania residents. 811 is the National One Call communication system that marks underground lines prior to any excavation activities.
Did you know that an underground utility line is damaged once every six minutes nationwide because someone decided to dig without first calling 811?
Before you begin digging, state law requires you to call PA One Call at 1-800-242-1776 or 811 at least three business days before you dig. All utility companies will be notified of your planned work and will mark the location of any underground lines. Respect the markings and excavate with due care, and be sure to report any and all damage to pipelines, line markers, locator wires, or warning tape to the appropriate utility.
Line hits are the number one cause of gas incidents! If work is being done over gas lines in your neighborhood, look for PA One Call markings and/or flags. If you have a contractor digging at your property, ask the contractor to be extra careful. Make sure there are PA One Call markings and/or flags, and look at the work being done.
You should notify PA One Call before you perform any of the following activities:
Install a fence, mailbox, yard sign, flag pole, or pole for a basketball hoop.
Install a deck, porch, patio, swimming pool, or garage.
Install a sprinkler system, pet perimeter fence, septic tank, leach bed, or sand mound.